Returns & Exchanges

RETURN POLICY

We know you have right to change your mind. In the unlikely event you’re not in LOVE with your purchase, we can totally help you out! Regular-price merchandise can be returned within 14 days of our shipping date for a full refund or store credit. Merchandise must not be washed, worn or damaged. All original tags must be attached. Nice and easy.

Sale merchandise: Sale or discounted merchandise are not eligible for a refund. Sale merchandise can be returned within 14 days of our shipping date for a store credit.

EXCHANGE POLICY

Received your item and it is not what you want? Let us help you out! Please contact us here to submit a return request. 

Need an exchange right away? If you just can’t wait, simply place a new order, and we'll ship it right away. After we’ve processed your return, we'll refund you for the cost of the original item. 

HOW DO I REQUEST A RETURN OR EXCHANGE?

Contact us here and let us know the email you used to place the order, your order number, and the return reason. 

WHAT HAPPENS IF I DON’T FOLLOW THE POLICY?

If you return an item that is worn, damaged, stained, or missing its hang tag, your return will not be processed. Instead, member services will notify you via email and offer 2 options: 

1. The item can be re-shipped to you at your cost 

2. The item can be donated to a local shelter. 

If we do not receive a response within 5 business days, we will assume you prefer Option 2.